Privacy policy

At Atkinsons MItre10, your privacy is important to us. This Policy outlines how we collect, use, store, and share information gathered through your Trade Account. By signing up to a Trade Account, you agree to the terms outlined below. *Last Updated 07/07/2025

Information We Collect:

  • Contact Information
  • Account Details
  • Quote & Order information
  • Interaction History with our staff and systems
  • Other data relevant to business transactions and account management

How We Use Your Information:

The information we collect may be used for the following purposes:

  • Data Analytics: To improve our services and operations through analytical insights.
  • Customer Account Management: Information is stored in our CRM and accessed by Atkinson's Mitre10 Account Managers and staff for account servicing, follow-ups, and support.
  • Supplier Coordination: If a quote or order involves third-party supplier, relevant information may be shared to fulfill the request.
  • Marketing & Promotions: We may use your contact details to send marketing materials, event invitations, promotions, and sales information unless you opt out.
  • Account Check-Ups: Account Managers may use collected data to perform routine account reviews and ensure customer satisfaction.

Data Sharing & Disclosure

We respect your privacy and handle your data responsibly

  • Internal Use Only: Your data will be used internally by Atkinson's Mitre10 to manage your account unless otherwise requested.
  • Third Parties: We do not share your data with third parties outside our supplier network unless:
    • It is necessary to fulfill a specific service (such as a quote involving a supplier) and or You have explicitly granted permission for sharing.

Data Storage and Security

All information is securely stored within onsite servers & Salesforce, a leading CRM with strong data security measures. Access to your data is limited to authorized Atkinson's Mitre10 personnel and subject to internal controls.

Your Rights & Choices

  • You may request access to, correction of or deletion of your personal infromation at any time.
  • You may opt out of marketing communications by contacting us directly.

Policy Updates

We may update this Policy from time to time. When we do, we will notify you through via email. Continued use of a Trade Account after which indicates your acceptance of the updated policy.

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us.